Introduction
Your privacy is important to us. This privacy policy outlines how FENIN ticketing platform collects, uses, stores, and protects your personal information when you use our services.
Information We Collect
We collect personal information to provide, improve, and protect our services. The information we may collect includes:
- 1. Personal Identification Information: Name, email address, phone number, and payment details.
- 2. Event Information: Details related to your event (if you are an organizer) such as event location, time, and attendee data.
- 3. Usage Data: Information about how you use our platform, including IP address, browser type, and operating system.
- 4. Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our platform.
How We Use Your Information
We use the information we collect for various purposes, including:
- 1. To provide and maintain our services, including processing payments and delivering tickets.
- 2. To improve our platform's functionality and user experience.
- 3. To communicate with you regarding your account, events, and updates on our services.
- 4. To monitor and analyze trends and usage to improve our services.
- 5. To comply with legal obligations and enforce our terms and conditions.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following entities:
- 1. Service Providers: Third-party payment processors and other service providers who assist us in delivering our services.
- 2. Event Organizers: If you purchase tickets, we may share your contact information with the event organizers for communication purposes.
- 3. Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
- 4. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Cookies and Tracking Technologies
Our platform uses cookies to improve your experience by personalizing content and ads, providing social media features, and analyzing traffic. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Rights
You have certain rights regarding your personal data, including:
- 1. Access: You have the right to request a copy of the personal information we hold about you.
- 2. Correction: You can request that we correct any inaccurate or incomplete information.
- 3. Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- 4. Data Portability: You have the right to request the transfer of your personal information to another service provider.
- 5. Opt-Out: You can opt out of receiving marketing communications from us at any time.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a notice on our platform. Your continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].